Dakota Micro EnduraCam Dokumentacja Pobierz pdf (Strona 11)

Dakota Micro, Inc. DMEC-7MQ(‐C2)UserManual

Rev:10/23/14Page11of12Author:CNR

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XIV.WARNINGS



1. Toavoidelectricalshockandmaintainoptimalfunctionality,donotopentheenclosures.Highvoltage

maybepresentandtherearenouserserviceablepartsinside.Allwarrantieswillbevoidshouldany

enclosuresbetamperedwithinanyway.

2. Donotuseanyharshchemicalsolvents,cleaning

agentsorcorrosivedetergenttocleanawaydirtonthe

surfaceofthescreenorlens.

3. Ourphotograycameralenseshavebeenmadeimpact‐resistantandhavebeendrop‐balltestedaccording

toSec.3.84,21CRFBUTARENOTUNBREAKABLE.Becausetheyhavebeenhardenedchemically,they

shownostress

pattern.Inspectyourlensesfrequently.Chippedorscratchedsurfaceswillreduce

protection.Suchlensesshouldbereplacedonlybythemanufacturer.

4. Powertocamerasisnotinterruptedbyturningoffmonitor;12vpowersourcemustbeterminatedwhen

notinusetoavoidbatterydrain.Toavoidthisproblem

besurewhenhardwiringaunit,useafused

circuit.

5. DonotuseyourEnduraCam®camerasystemforanythingotherthanlegalsurveillanceandobservation

uses.DakotaMicro,Inc.isnotliableforanyillegalornefarioususage.

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XV.

PRODUCTWARRANTY/REPAIRPROCESS

1. ForTechnicalSupportcall1866462‐4226ORemail[email protected]

2. Technicianwillassistintroubleshootingproductmalfunction.

3. Ifproductmalfunctioncannotberemediedandarepairisdeemednecessary,TechnicianwillissueaRepair

Authorization(RA)number.

IMPORTANTNOTE:

TheTechnicianwillnoteontheRA

formiftherepairAPPEARStobeawarrantyornon‐warrantyissuebasedon

customerdescriptionoftheissuesathand.Nofinaldeterminationcanbemadeuntilinspectionandtestingofthe

equipmentiscompletedatthefactory.

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4. Toensurefastandeffectiverepairs,customerisrequired

tosend:

 DakotaMicroProductthatTechnicianhasrequested/deemednecessaryintheproperdiagnosisand

repairofmalfunction.Thismayincludesomeorallcomponentsofthekit.

 Original/Copyofpurchasereceipt.

 ForserializeditemsONLY;Ifacopyoftheoriginalpurchasereceiptcannotbeprovided,then

DAKOTA

MICROwillusetheproductmanufacturedate.

 Customerinformation,includingreturnstreetaddresses(NOPOBoxes)&phonenumber.Ifthe

phonenumberisnotincluded,thecustomerwillbesentaletterrequestingtheneededinformation.

 RANumberprovidedbyDakotaMicroTechnicalSupport

 Shipping

andassociatedcoststoshipproducttoDMfactorytobebornebythecustomerunless

otherwisespecified.

5. Customershouldmailproductto:

DakotaMicro,Inc.

RA#XXXXX

8659148thAve.SE

Cayuga,ND58013

6. UponreceiptandevaluationofproductatDakotaMicroFactory,itwill

beestablishediftherepairis

warrantyornon‐warranty.Ifrequested,customerwillbecalledandnotifiedofanyapplicablecharges.

7. Iftherepairsaredeemednon‐warranty,andrequireaservice/repairfeeofanykind,acreditcardnumber

willberequestedbyOrderProcessingaftertherepair

iscompleted.

8. Ifcustomerisunabletobecontactedoverthecourseof3weeksregardingrequirednon‐warrantyrepairs,

productwillbereturned,unrepaired,tothecustomer.

9. Anyproductreturnedwithoutproperdocumentationmaybereturnedatcustomer’sexpense.

10. Productreturnedwithunconfirmedproblemswillbe

assesseda$60evaluationfeeperunit

11. Returnshippingcostswillbebornebythepartyatfault;inotherwords,ifDakotaMicrodeterminesthat

thedefectiveproductwascoveredunderwarranty,DakotaMicropaystheshippingcharges.IfDakota

Microdeterminesthatitwasthecustomersfault,the

customerwillpayshippingcharges.Ifaparticular

circumstancecannotbedeterminedthanthecostofshippingchargeswillbedecidedonadiscretionary

basisdependingonthesituationathand.

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Dakota Micro EnduraCam Dokumentacja Strona 11

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